Customer Service Policies

Ordering and Order Processing

We are a small operation. As orders are received, they will be processed and filled on Wednesday each week. Shipping is done via USPS, Standard Post, and you can expect to receive your order in 2-8 days after shipment.

It is often difficult to anticipate import requirements of other countries regarding biological material (i.e. seeds), and as such we cannot guarantee service to countries outside of the United States.


Shipping, Handling and Delivery

A standard fee of $10 will be added to all orders to cover shipping fees as well as processing/handling time.

If the researcher requests express shipping, the associated fee is the responsibility of the researcher.


Privacy and Security

Your privacy is important to us. We do not sell your information.

Please do not send bank account or credit card information in an e-mail.


Returns and Replacements

Our seed is stored in a manner that avoids exposure to excessive heat or moisture in order to maintain seed in top quality.

In the event that you have difficulty raising your seed, please contact us within a reasonable amount of time and we will do our best to assist you.